Coventry Storage Ottoman

Shipping your furniture

Bush products are designed and packaged for direct shipment. Orders ship complete. Inventory for all ordered items will be confirmed prior to shipment. No partial orders will be shipped. Most products ship in 1-2 business days from receipt of an online customer order. Standard transit times are 3-5 business days for shipment. All aspects of shipping are clearly marked on the product’s page and will be highlighted when checking out. All products in your order are shipped via the same freight company to the contiguous 48 states.

Getting your furniture

Once your order ships you will receive an e-mail confirming the shipment and the carrier. You can sign into your Bush Home account with your e-mail and receive tracking information on your order. Or with you e-mail and order number you can get tracking information without signing in

Delivering your furniture

Most orders will ship within 1-2 business days. If you are unable to be at your home or place of business (and if it is safe to leave the item), the carrier will bring your package to the front door. If it is not advisable to leave the item, the shipper will contact you with alternate delivery instructions.

Undeliverable items

We will make every attempt to complete the delivery of an item. Multiple attempts will be made by the freight company to deliver in the event that the customer is unavailable or a wrong shipping address was provided. Standard Return Policy applies. Please contact a Customer Care associate at 1-800-950-4782 to make any adjustments for ensuring successful delivery.

Returns

*ALL SALES ARE FINAL*All items offered for sale on this website are being sold “AS-IS, WHERE-IS”, without any representation, warranty, or guarantee of any kind, whether express, implied, or statutory. All sales are final. No returns, refunds, or exchanges will be permitted under any circumstances.